Shipping and Returns
SHIPPING
Please allow 5-7 business days for processing and shipping. Carrier used will be USPS or UPS. Tracking information will be provided, which will tell you the carrier that has been selected. B. Heagle Artistry is not responsible for lost or damaged items during shipping. Items are carefully packaged and insured for the total order amount. If your order arrives damaged or does not arrive at all, please file a claim with the applicable carrier and then notify me by email at [email protected] or the contact page on this website.
Local delivery or pickup is available within a 25 mile range of Arvada, CO. Please contact me before ordering to arrange this.
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RETURNS
Please allow 5-7 business days for processing and shipping. Carrier used will be USPS or UPS. Tracking information will be provided, which will tell you the carrier that has been selected. B. Heagle Artistry is not responsible for lost or damaged items during shipping. Items are carefully packaged and insured for the total order amount. If your order arrives damaged or does not arrive at all, please file a claim with the applicable carrier and then notify me by email at [email protected] or the contact page on this website.
Local delivery or pickup is available within a 25 mile range of Arvada, CO. Please contact me before ordering to arrange this.
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RETURNS
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Color differences can happen due to the individual adjustment of monitors which can differ in brightness, resolution, contrast, and color, or resulting from different graphic boards.
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Very minor imperfections may occur in paint, design, and/or finish as all items are hand crafted in home and not mass produced.
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While I do hope you will love your purchase, I do understand that sometimes a return is desired. If you need to request a return, you may do so within 7 calendar days from the delivery date by email at [email protected] or the contact page on this website. You will need to provide the following details...- Full name on the order
- Order number
- Item details
- Reason for return
- Pictures of item(s)
The customer will be responsible for the shipping cost of return. Once the item has been received it will be fully inspected. As long as the item is in its original form and free of any damage, a full refund minus original shipping cost will be submitted back to the original method of payment.